Privacy Policy

Exocellex Privacy Policy (EPP)

EXOCELLEX STUDIOS CORP®

Privacy Policy

EXOCELLEX STUDIOS CORP. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.

1. The Short Version

EXOCELLEX TECH CORP. respects your privacy and is dedicated to ensuring that your personal information is protected. We collect information to provide, improve, and personalize our services. We do not share your personal data with third parties except as required to fulfill your service requests, comply with legal obligations, or with trusted partners who assist us in delivering services.

By using our platform, you agree to the collection and use of your personal information as outlined in this Privacy Policy.

2. Information We Collect

EXOCELLEX TECH CORP. collects the following types of information from users:

Personal Information: This includes data such as your name, email address, phone number, payment information, and any other details you provide when creating an account, subscribing to services, or interacting with our platform.
Service Usage Information: We may collect information about how you use our platform and services, including data on your interactions with the website, project tracking, and client requests.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyze trends, and track user behavior. Cookies help us remember your preferences and ensure that our services function properly.
Payment Information: When you make a payment for our services, we collect billing details such as credit card information and billing address. Payment processing is handled by secure third-party payment processors.
Communication and Feedback: We may collect information through communications with you, such as support inquiries, reviews, and feedback on the services we provide. This data helps us improve our services and respond to your needs.

3. Our Legal Basis for Using Your Personal Information

EXOCELLEX STUDIOS CORP. processes personal information based on the following legal grounds:

Consent: We may process your personal information when you have provided your explicit consent to do so. This is particularly relevant for marketing communications or other non-essential processing activities.
Contractual Necessity: We process your personal information when it is necessary to fulfill the terms of a contract, such as providing the services you have requested and managing your account.
Legal Obligation: We may need to process your personal information to comply with legal obligations, such as tax reporting or responding to law enforcement requests.
Legitimate Interests: We may process your personal information based on our legitimate interests in providing, improving, and maintaining our services, as well as for security and fraud prevention purposes.

We ensure that your rights and freedoms are protected in all processing activities.

4. How Do We Use The Information Collected?

EXOCELLEX STUDIOS CORP. uses the information we collect for the following purposes:

Providing and Improving Services: We use your personal information to fulfill your service requests, manage your account, and provide support. This helps us deliver high-quality services and enhance the user experience.
Personalization: We use the information to personalize your experience on our platform, tailoring content and service recommendations to your needs.
Processing Payments: We use your payment information to process transactions for the services you request. Payment details are handled securely through third-party payment processors.
Communication: We may use your contact information to send important updates, notifications, or respond to customer service inquiries. This may include information about your account, services, or project progress.
Marketing: With your consent, we may send you promotional emails, newsletters, or offers related to our services. You can opt out of marketing communications at any time.
Security and Fraud Prevention: We use the information to monitor and enhance the security of our platform and to detect and prevent fraud or unauthorized activities.
Compliance and Legal Obligations: We may use your information to comply with legal requirements or defend against legal claims.

5. How Long Do We Keep Personal Information?

EXOCELLEX STUDIOS CORP. retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. The retention period for your personal data depends on the nature of the data and the purposes for which it was collected.

We may retain personal information for the following durations:

Account Information: As long as your account is active or as needed to provide you with services.
Transactional Information: For a period of time required to process payments and fulfill contractual obligations.
Legal Compliance: We may keep personal information for as long as required to comply with legal obligations, resolve disputes, and enforce agreements.

Once the information is no longer needed for these purposes, we will securely delete or anonymize the data.

6. Children

EXOCELLEX STUDIOS CORP. does not knowingly collect personal information from individuals under the age of 18. If we discover that a child under 18 has provided us with personal information, we will take immediate steps to delete that information and terminate the child's access to our services.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take appropriate action.

7. Sharing Personal Information with Third Parties

EXOCELLEX STUDIOS CORP. does not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your personal information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services, processing payments, hosting data, and providing customer support. These service providers are required to protect your information and only use it for the purposes of providing their services to us.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred to another organization.
Consent: We may share your personal information with third parties if you have provided us with your explicit consent to do so.

We ensure that any third parties we share your information with maintain adequate security standards to protect your data.

8. Where We Process Your Personal Information

Your personal information may be processed outside of the country or region where you reside. EXOCELLEX TECH CORP. operates globally, and in some cases, your personal data may be transferred to servers or data centers located in other countries for processing.

By using our services, you consent to the transfer of your personal information to countries outside of your own. We will ensure that any data transferred is protected by appropriate safeguards, including data protection agreements, to comply with applicable data protection laws.

9. Cookies

EXOCELLEX STUDIOS CORP. uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, enhance the functionality of our website, and analyze usage patterns.

We use cookies for the following purposes:

Essential Cookies: Necessary for the functioning of our website, such as managing login sessions and maintaining security.
Performance Cookies: Help us analyze how visitors use our website, allowing us to improve its functionality and user experience.
Functional Cookies: Enable us to remember your preferences and customize content for you.
Advertising Cookies: Used to deliver targeted advertising and measure the effectiveness of campaigns.

You can control cookie preferences by adjusting your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

10. Do Not Track

Some web browsers have a "Do Not Track" (DNT) feature, which signals to websites that you do not want to be tracked online. Currently, EXOCELLEX STUDIOS CORP. does not respond to "Do Not Track" signals. However, we are committed to respecting your privacy and allow you to control certain tracking preferences through cookie settings.

If you would prefer not to have cookies placed on your device, you can opt-out by adjusting your browser settings.

11. External Links

Our website may contain links to external websites or services that are not operated or controlled by EXOCELLEX STUDIOS CORP. We are not responsible for the content or privacy practices of third-party websites. When you click on these links, you are leaving our platform and are subject to the privacy policies and terms of service of the third-party website.

We encourage you to review the privacy policies of any external websites you visit to understand how your personal information is handled.

12. Security

EXOCELLEX STUDIOS CORP. takes the security of your personal information seriously and implements industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption technology to protect sensitive information, such as payment details, during transmission.
Access Controls: We limit access to personal data to authorized personnel who need the information to perform their job functions.
Regular Audits: We regularly assess our security practices and systems to ensure they meet current security standards.
Firewalls & Anti-Malware: We employ firewalls and anti-malware software to protect against cyber threats.

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. As such, we cannot guarantee the absolute security of your data.

13. Specific Provisions for EU, EEA, and UK Users

If you are a resident of the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), you have specific rights under applicable data protection laws, including the General Data Protection Regulation (GDPR). These rights include:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to correct any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request the deletion of your personal information under certain conditions.
Right to Restriction: You have the right to request the restriction of processing of your personal information.
Right to Data Portability: You have the right to request a transfer of your personal data to another service provider.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section. You also have the right to file a complaint with a supervisory authority in your country.

14. Specific Provisions for US Residents

For US residents, EXOCELLEX STUDIOS CORP. complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA) for residents of California. Under the CCPA, you have the right to:

Right to Know: You have the right to request information about the personal data we have collected about you in the past 12 months, including the categories and specific pieces of information.
Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. EXOCELLEX TECH CORP. does not sell personal information, but if we were to do so, you would have the right to opt out.
Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise any of these rights, please contact us through the "Contact Us" section. You may also have the right to file a complaint with the California Attorney General's office.

15. Deleting or Updating Personal Information

You have the right to request the deletion or update of your personal information that we hold. If you wish to delete or update your personal information, you can contact us through the "Contact" section, and we will process your request in accordance with applicable data protection laws.

Deleting Personal Information: You may request that we delete your personal data. However, certain data may be retained for legal, accounting, or contractual purposes. If we cannot delete all of your personal information, we will inform you of the specific reason.
Updating Personal Information: If any of your personal information is incorrect, incomplete, or out of date, you may request that we update or correct it. We will make reasonable efforts to ensure that your information is accurate and up to date.

Please note that we may ask you to verify your identity before processing your request to delete or update your personal information. This is done to protect your privacy and ensure that we do not make changes to your data without your authorization.

16. Last Revision Date

The privacy policy was last revised on December 22, 2024.